3-year plan
$750
3 years total of parts-and-labor coverage on eligible cart parts, replacing the 1-year parts-only factory warranty for that term.
Golf cart warranty
Lifetime battery coverage. Included.
Every new EA cart comes with the Lifetime Key & Battery Replacement Program, the best battery coverage in the business, plus a 1-year factory parts warranty. Optional 3-, 5- and 7-year parts-and-labor plans are available.
Here is exactly what each one covers, for how long, what is not covered, and how to file a claim.
Lifetime Key & Battery Replacement Program
Included with every new cart purchase at no extra charge. Administered by Axiom Product Administration.
- Who
- The original purchaser, for as long as you own the cart.
- What
- Replacement of the lithium battery, up to $2,500 in total replacement cost.
- How
- Pre-authorization is required before any service. Start with a claim or call us.
- Key
- Replacement of a lost or damaged key fob remote, under the program terms.
Battery coverage is provided through the Lifetime Key & Battery Replacement Program, included with every new cart purchase and administered by Axiom Product Administration. It covers battery replacement for as long as the original purchaser owns the cart, up to $2,500 in total replacement cost, with pre-authorization required before service. Coverage is non-transferable and ends if the cart is sold or transferred to another owner. Key: replacement of a lost or damaged key fob remote, under the program terms. Full program terms are provided at purchase.
1-year factory parts warranty
Standard on every new EA cart. Begins on the purchase date.
- Covers defects in materials and workmanship on eligible parts, including the charger and controller.
- Parts only: labor is not included in the standard factory warranty.
- Coverage is not prorated; eligible parts are supplied during the coverage term, and coverage ends when the term expires.
- EA pays standard ground shipping for approved warranty parts within the contiguous United States.
- Non-transferable; applies to the original retail purchaser for personal use. Commercial, fleet, rental and revenue-producing use is governed by the applicable commercial agreement.
Optional 3-, 5- and 7-year parts-and-labor plans
Available for purchase within 30 days of the original purchase. $50 deductible per covered repair.
5-year plan
$1,000
5 years total of parts-and-labor coverage on eligible cart parts, replacing the 1-year parts-only factory warranty for that term.
7-year plan
$1,200
7 years total of parts-and-labor coverage on eligible cart parts, replacing the 1-year parts-only factory warranty for that term.
These plans extend parts-and-labor coverage on the cart. They are not a battery warranty and they do not change the battery program: the lithium battery is covered by the Lifetime Key & Battery Replacement Program above, which is included with every new cart.
Coverage overview
What’s covered
- Defects in materials and workmanship on eligible parts of every new EA cart, including the charger and controller.
- Battery replacement under the Lifetime Key & Battery Replacement Program, included with every new cart at no extra charge and administered by Axiom Product Administration.
- Approved warranty parts ship by standard ground at EA's cost within the contiguous United States.
How long
- Standard factory warranty: 1 year from the purchase date, parts only. Coverage is not prorated and ends when the term expires.
- Lithium battery: for as long as the original purchaser owns the cart, up to $2,500 in total replacement cost. Coverage is non-transferable and ends if the cart is sold or transferred to another owner.
- Optional service plans: 3, 5 or 7 years total, parts and labor ($750 / $1,000 / $1,200), available within 30 days of the original purchase, with a $50 deductible per covered repair.
What’s not covered
- Labor under the standard factory warranty.
- Routine wear items.
- Damage or defects caused by abuse, accident, or neglected routine maintenance.
- Damage or defects caused by unauthorized modifications or parts not approved by EA Carts; coverage of unrelated components continues.
- Commercial, fleet, rental and revenue-producing use, which the applicable commercial agreement governs.
- Expedited or international parts shipping, and costs caused by an incorrect address or missed delivery.
- Second owners: the warranty is non-transferable and applies only to the original retail purchaser.
How to file a claim
Send your cart details and proof of purchase through the warranty claim form, or call us. Battery replacement needs pre-authorization before any service.
Start a warranty claimCall (877) 432-2278Published coverage table
| Components | Standard Coverage | Optional Paid Plans |
|---|---|---|
| All EA Cart Models (eligible parts, including charger and controller) | 1 year, parts only | 3, 5, or 7 years total, parts and labor |
| Lithium Battery | Lifetime Replacement Program* | N/A |
*Lifetime Key & Battery Replacement Program; terms above. “Optional Paid Plans” are the parts-and-labor service plans, not battery coverage.
How to file a claim
- Gather the details. Your cart details, including the model and the VIN EA assigned at fulfillment, your proof of purchase, and a description of the problem.
- Send the claim. Use the warranty claim form or call (877) 432-2278. For a battery, wait for pre-authorization before any service.
- We review it. The sole remedy is repair or replacement of defective parts. EA pays standard ground shipping for approved warranty parts within the contiguous United States.
Service anywhere we deliver
How warranty parts and repairs work wherever your cart lives.
Every EA Cart includes a one-year warranty on all parts, plus lifetime coverage for the battery and keys. Covered parts can be shipped directly to the customer, the customer's chosen repair facility, or the technician completing the work.
Under the standard warranty, EA Carts supplies covered parts at no charge and the customer is responsible for repair labor. An upgraded warranty covers both parts and labor for the selected term and will typically be handled through a qualified repair facility.
Customer care & warranty support
Whatever your service needs, you have options.
At EA Carts, we do not simply sell you a cart and send you on your way. Because we manufacture the vehicle, we provide the parts and remain involved until we find the right path forward.
We are the manufacturer and your parts provider
In every service situation, EA Carts supplies the required parts directly to you, your selected repair facility, or the technician completing the work.
Four paths to resolution
You handle it with our help
If you are comfortable turning a wrench, we can ship the required parts directly to your home. Our team will support you with installation videos, video calls, and step-by-step guidance.
Direct parts + guided supportYour shop or our network
Already have a repair shop you trust? Great. We will ship the parts directly to them. If needed, Axiom Warranty Group can help locate a participating facility within approximately 100 miles of your home.
Customer choice or Axiom networkWe send an EA technician
If the local repair facility cannot perform or complete the required repair, EA Carts will step in, escalate the request, and dispatch one of our technicians to address the issue directly.
Direct factory-level supportIf the cart cannot be restored
If a covered failure makes the cart non-operational, we first make reasonable repair efforts. If it cannot be restored to proper operating condition, EA Carts provides a brand-new replacement vehicle when eligible under the manufacturer warranty.
Final resolution when repair is not possible
Warranty coverage at a glance
| Coverage | Parts | Labor / resolution |
|---|---|---|
| Manufacturer warranty | Covered parts provided at no charge | Customer is responsible for repair labor |
| Extended warranty | Covered parts included | Covered labor included through the plan |
Replacement standard: Minor noises, squeaks, cosmetic concerns, normal wear, adjustments, or other issues that do not prevent safe operation do not qualify for full vehicle replacement. Extended-warranty situations are reviewed and coordinated with Axiom Warranty Group under the terms of that plan. All coverage remains subject to warranty eligibility, exclusions, and required approvals.
Golf Bike and E-Bike
Bike coverage. The bikes are not part of the cart battery program.
Warranty and extended warranty information
Full text from EA Carts’ Terms & Conditions.
Updated October 2026.
EA Carts One-Year Limited Warranty
Warrantor: EA Carts LLC, 501 Industrial Dr, Carmel, Indiana 46032. This document is a LIMITED WARRANTY for eligible new EA cart parts. It is separate from the Lifetime Key & Battery Replacement Program administered by Axiom Product Administration and from any optional paid service plan.
Who is covered: the original retail purchaser of a new EA cart for personal, family or household use. Coverage is not transferable. Commercial, fleet, rental and revenue-producing use is governed by the applicable written commercial agreement.
What is covered and for how long: for one year beginning on the purchase date, EA Carts warrants eligible cart parts, including the charger and controller, against defects in materials and workmanship. Labor is not included. The Lifetime Key & Battery Replacement Program, optional service plans, bikes and third-party accessories have their own stated terms.
How to obtain service: submit the warranty claim form at https://www.eacarts.com/warranty/claim or contact EA Carts at (317) 743-3869. Include proof of purchase, model, VIN, a description of the issue and requested photographs or diagnostic information. Obtain written pre-authorization before repair or replacement work. EA Carts will review the claim and provide instructions for approved parts or service.
Standard and Extended Warranty Coverage:
*Battery coverage is provided through our Lifetime Key & Battery Replacement Program, included with every new cart purchase and administered by Axiom Product Administration. It covers battery replacement for as long as the original purchaser owns the cart, up to $2,500 in total replacement cost, with pre-authorization required before service. Key: replacement of a lost or damaged key fob remote, under the program terms. Full program terms are provided at purchase.
Standard Factory Warranty:
All EA factory coverage is one year on eligible parts, including the charger and controller. Labor is not included in the standard factory warranty. Coverage is not prorated; eligible parts are supplied during the coverage term, and coverage ends when that term expires.
Warranty Parts Shipping:
EA pays standard ground shipping for approved warranty parts within the contiguous United States. The customer pays expedited or international shipping and costs caused by an incorrect address or missed delivery.
Optional Service Plans:
Optional 3-, 5-, and 7-year parts-and-labor service plans ($750 / $1,000 / $1,200) are available for purchase within 30 days of the original purchase, with a $50 deductible per covered repair.
Commencement and Coverage:
The warranty period begins on the purchase date. It covers defects in materials and workmanship but excludes routine wear items.
Transferability and Use:
The warranty is non-transferable and applies only to the original retail purchaser. The consumer warranty applies to personal-use purchases; commercial, fleet, rental, and revenue-producing use is governed by the applicable commercial agreement.
Remedies:
The sole remedy under this warranty is repair or replacement of defective parts. The Company disclaims all liability for incidental or consequential damages.
Void Conditions:
This warranty does not cover damage or defects caused by abuse, accident, neglected routine maintenance, unauthorized modifications, or the use of parts not approved by EA Carts. Coverage of unrelated components continues. Use of a non-EA Carts part does not by itself void this warranty.
Governing Law:
This warranty and any disputes arising out of it will be governed by the laws of the State of Indiana, USA.
Implied Warranties and State Rights:
To the extent permitted by law, any implied warranty of merchantability or fitness for a particular purpose is limited to the one-year duration of this Limited Warranty. Some states do not allow limits on how long an implied warranty lasts or exclusions or limits of incidental or consequential damages, so those limits may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Nothing in this Limited Warranty limits a right that applicable law does not permit EA Carts to limit.
The purchaser acknowledges these warranty terms by signing the purchase agreement before payment. The signed purchase agreement and the warranty documents provided with it govern the purchase.